Serene, is a family run business and has been established at Gants Hill since 1991. We are incredibly proud and humbled to have received multiple leading industry recognized awards for both our high standard and quality of food and service.
In 2014 we won the regional award for best fish and chip shop in greater London, Middlesex and Essex. Serene has been awarded this much-respected award for the past ten consecutive years. Since 2007 we have maintained and been awarded the Sea fish quality award.
What is the Quality award? “The NFFF Fish & Chip Quality Award Scheme is all about finding those shops throughout the UK that give their customers the BEST QUALITY fish and chips, assessing them against our quality benchmark and rewarding successful applicants who pass the inspection and the taste test, with the ‘BIG Q’ Quality Award sign. This is so you can be assured of eating top quality fish and chips from a top quality fish and chip shop!”
Our fully trained staff are known for their customer service and our immense hygiene standards with a 5 star rating on the door since it was first introduced and we were the first shop to be awarded 5 stars in Redbridge, Ilford.
Since 2018 we have had our license agreement from the Marine Stewardship Council, (MSC). This ensures that we only buy and sell Sustainable fish. License number: LL002200.
In spite of the increasing costs of fish from sustainable sources and the price leap in good potatoes, we continue to use the best quality food and are always able to offer competitive prices to our customers.
Owners Mustafa and Met Redif (Father and Son) have this to say “Our aim is to keep our customers happy and serve them with high quality food. Serene are proud to be frying fish for all of our customers! And we are proud to be recognised as one of the top fish and chips shops by the NFFF”
So pop in or pick up the phone now and be part of the Serene journey!
Serene is a family run business since 1974; the first one was situated in west London, and successfully run for 17 years by Mustafa Redif and his brother the owner. In 1991 Mustafa Redif bought 27 Woodford Avenue, and saw great potential in the Gants Hill area and decided to build his establishment, to start growing his new and now very successful business.
Over the years, the storefront of Serenes has changed to adapt to the changes in Gants Hill:
Unveiling the Serenes logo. Designed by Beal High School student, Anthony Rosner in 2007
Exhibiting fish and chips to the community at Cranbrook School
Over the years we have only worked with companies with reputable names, our fish is only bought from suppliers who are members of the MSC.
Marine Stewardship Council works to recognise and reward sustainable fishing practices. Any fish bearing the MSC eco label can be tracked back to an independently certified sustainable fishery.
Serenes is committed to teaching young people about the importance of marine sustainability. For more information, you can check out the MSC Fish and Kids page.
We only work with the best, most sustainable British suppliers, then most of our food is freshly prepared in our kitchen at Serenes.
Our Cod is caught from the wild in the North Atlantic and are prepared on the vessel as soon they are caught.
Process:
Is delivered to us on a weekly basis to ensure fresh meat, we inspect the meat before making a purchase to guarantee high quality. A strict selection process is done by our butcher to ensure that it is consistently succulent and tender. The meat is then prepared to what we need by our experienced butcher which removes the meat from the bone and then cuts the meat to any specific kebab.
The perfect chip has a crispy outer coating and a light fluffy inside. The correct potato is essential to get this combination. Floury potatoes, generally known as old potatoes for chips. New potato season chips will never achieve that light inner filling. However, they still taste excellent. There are so many varieties of potatoes; here at SERENE we only buy best British temperature controlled potatoes, we call them the cream of the crop.
Are made in house by our experienced chef who produces weekly Doners for us, by producing our own Doners, we know exactly what goes into the meat which is 100% British Lamb, giving us a perfect mix of lamb shoulder and breast.
We only use Jack brand poultry which has been established since 1908, this is currently the best poultry producers on the market.
We received regional winner 2014 which covered Greater London, Essex, Middlesex and Sussex.
Received best British restaurant for 2008 and 2009 plus area winner Ilford 2008 and 2009.
Awarded to high quality fish & chip shops that are able to sustain high quality in there entire shop down to the freezer.
Received the highest award of five stars for health and hygiene
Received for community support.
Food standards agency certificate for food allergy online training.
This shows a commitment to the preparation of food which meets the needs of customers with coeliac disease.
This shows a commitment to the local community.
Top 5 London & South east England, Greater London, Middlesex, Essex every year since 2008. Now replaced by the Quality award.